Privacy Policy

At Kreshva, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.

INFORMATION WE COLLECT:

We may collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to our updates

  • Contact us for support

  • Participate in promotions or surveys

The information may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address (including PIN code)

  • Login details (email and password)

  • IP address and basic browser information

We may also collect data about how you use our website, such as pages viewed, products browsed, referral sources, device type, and general location. This helps us improve your shopping experience.

HOW WE USE YOUR INFORMATION:

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and service-related communication

  • Share offers or new collection updates (you can opt out anytime)

  • Improve website performance and user experience

  • Comply with legal requirements

Your information is only shared with authorized team members or trusted partners who help us operate our business.

NON PERSONAL INFORMATION:

We may collect general data such as browser type, device details, and approximate location. This information is used for internal analysis to understand customer preferences and improve our website. It is never shared in a personally identifiable way.

COOKIES:

Kreshva uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Keep you logged in

  • Provide relevant product suggestions

  • Analyze website traffic

You can disable cookies in your browser settings, but some features of the website may not function properly.

PAYMENTS:

All payments on Kreshva are processed through secure third-party payment gateways. We do not store your debit or credit card details. Payment partners follow strict security standards to keep your information safe.

THIRD PARTY SERVICES:

We work with trusted service providers for:

  • Order processing and shipping

  • Payment handling

  • Website hosting and technical support

  • Customer service tools

These partners only access the information necessary to perform their services and are required to protect your data.

DATA SECURITY:

We take reasonable steps to safeguard your information, including:

  • Secure servers

  • SSL encryption

  • Restricted data access

  • Internal confidentiality practices

While we take strong precautions, no online platform can guarantee complete security. Please keep your login credentials confidential.

YOUR RIGHTS:

You have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent for marketing communication

  • Request deletion of your data (subject to legal requirements)

To make any request, you can contact us at: support@kreshva.com

POLICY UPDATES:

Kreshva may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website means you accept the updated policy.

CONSENT:

By using the Kreshva website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.