Terms & Conditions

Welcome to Kreshva. These Terms & Conditions govern your access to and use of our website, services, and customer support channels. By browsing our website, placing an order, or communicating with us, you agree to comply with the terms mentioned below.

1. Agreement to Terms

By using the Kreshva website, you confirm that you have read and understood these Terms and agree to follow them.
If you are under 18 years of age, you may use this website only under the supervision and consent of a parent or legal guardian.

Kreshva reserves the right to update or modify these Terms at any time. Continued use of the website after changes implies acceptance of the revised Terms.

2. Account Registration & Security

• You may be required to create an account to place orders.

• All information provided must be accurate and updated.

• You are responsible for maintaining the confidentiality of your login credentials.

• Any unauthorized activity on your account must be reported to us immediately.
  
  Kreshva reserves the right to suspend or terminate accounts found violating these Terms.

3. Products, Pricing & Orders

• We strive to display product details, colors, and images as accurately as possible. However, slight variations may occur due to photography or screen settings.

• All orders placed on our website are subject to acceptance and availability.

• Kreshva reserves the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

• Pricing and product details may be updated without prior notice.

4. Payments

• Payments must be made through approved payment methods available on our website.

• All transactions are processed through secure third-party payment gateways.

• Kreshva does not store complete debit or credit card details.
  
  

• We are not responsible for transaction failures caused by banking or technical issues beyond our control.

5. Shipping, Returns & Refunds

• Estimated delivery timelines are provided for convenience and may vary due to logistics or external factors.

• Return and refund policies are governed by our dedicated Return Policy page.

• Products must be returned in unused condition with original packaging, if eligible.

• Sale or discounted items may not be eligible for return unless specified.

6. Communication & Support

Our customer support team is available to assist you with genuine queries related to orders, products, or services.

We do not tolerate abusive, offensive, or unlawful communication. Kreshva reserves the right to discontinue communication or restrict access in such cases.

7. Acceptable Use

Users agree not to:

• Post or transmit harmful, illegal, or offensive content

• Attempt unauthorized access to our systems

• Disrupt website functionality

• Use the website for fraudulent purposes
  
  Any violation may result in legal action or account suspension.

8. Intellectual Property

All content on the Kreshva website  including logos, images, designs, text, and graphics is owned by or licensed to Kreshva.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Force Majeure

Kreshva shall not be held responsible for delays or service interruptions caused by events beyond our reasonable control, including natural disasters, government restrictions, transportation disruptions, or other unforeseen circumstances.

10. Limitation of Liability

All services and products are provided on an “as available” basis.
Kreshva shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability, if applicable, shall not exceed the value of the purchased product.

11. Account Suspension

Kreshva reserves the right to suspend or terminate user accounts that violate these Terms, misuse the platform, or engage in fraudulent activity.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes arising out of the use of this website shall be subject to the jurisdiction of courts located in Surat, Gujarat.

13. Changes to Terms

We may revise these Terms & Conditions at any time. Updated versions will be posted on this page. Continued use of the website indicates acceptance of the changes.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Email: support@kreshva.com
Tel: +91-72111 69810

By continuing to use the Kreshva website, you acknowledge and agree to these Terms & Conditions.